News · UAE
The AI metric founders should track: Cost of correction
Source: Wamda · Published 10 Oct 2026 (time in Dubai)
An article by Sadek El Assaad, an operator and adviser to founder-led and family businesses. A startup I worked with introduced AI into part of its customer operations workflow. At first, it looked like a clear success. Response times fell. The backlog shrank. More cases were handled with less manua
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